Store Manager

Come work with us!

Do you love fashion and home décor?

Are you passionate about creating memorable shopping experiences and helping customers feel at home?

Are you someone who thrives in a warm, team-oriented environment where you can connect with people, share your product knowledge, and help customers find exactly what they’re looking for?

If that sounds like you, we’d love to meet!

Store Manager

As Store Manager, we will provide you with all the tools you need to build a great retail crew. In this role, you'll be able to act as an entrepreneur and nurture that same ability within each member of your team. You will help drive business by overseeing store operations, performing human resources functions, and ensuring the assigned contributions, sales goals and all other store activities are achieved.

At our Quinte Mall location, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.

Requirements & Responsibilities

• Maximize the sales and profitability of the store by achieving and surpassing sales, productivity, and shrink goals.
• Supervise all aspects of store operations, merchandising, store management, recruitment, and training.
• Ensure consistently excellent customer service, the achievement of all financial objectives, and full compliance with all Company policies and procedures occurs.
• Ability to stand for up to 8 hours.
• Ability to lift or carry a box up to 50 lbs. in weight.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height and change light bulbs.

Skills & Qualifications

• 6 years of retail experience; minimum of 3 in a supervisory capacity.
• Passion and previous experience in home styling or fashion retail.
• Demonstrated success in driving sales and building customer loyalty.
• Above and beyond standards of service, set by motivation and example.
• Ability to lead teams to exceed all sales and profit goals.
• Strong motivational, team building, leadership, decision-making, and communication skills.
• A solution-focused mindset with the ability to see obstacles as opportunities.
• An entrepreneurial spirit and hands-on customer service style.
• Open availability – days, evenings, weekends.

How We'll Invest In You

• Competitive Salary – the final salary may vary based on job-related knowledge, skills, and experience
• Flexible Scheduling
• Extended health and dental benefits for those working 28+ hours
• Employee & Family Assistance Program (EFAP)
• Staff Discount Program
• On-line training program
• Referral bonus program (up to $300)

At QE Home we know that great talent comes in many forms, and we want to meet people at their best. Upon request, we will provide reasonable accommodations to applicants at any time throughout the recruitment and selection process.

QE Home is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at QE Home are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, provincial, or local law.

About Us

QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful, accessibly priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled.

We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we’re creating products that aren’t just better for people – they’re better for the planet, too.

How to Apply

Resumes can be sent to Noreen Kailay, Recruitment Coordinator - [email protected]