Guest Services

Located in front of Shoppers Drug Mart, Quinte Mall’s Guest Services Kiosk, along with our amenities, can make your shopping easier

  • Quinte Mall Gift Cards (Guest Services)
  • Automatic doors at all entrances
  • 89 accessible parking spaces near entrances
  • 14 designated Family Parking spots
  • Lost & Found (Guest Services)
  • Tourism Information (Guest Services)
  • Postal services available in Shoppers Drug Mart
  • Battery boost and lost vehicle search (Security Office)
  • Nursing Room 
  • Complimentary wheelchair rentals (Rentals are available free of charge once per day, per customer and must be returned to Guest Services within 2 hours)
  • 24-hour on-site security with closed circuit Television surveillance, crime prevention and intervention and emergency medical assistance

TRANSIT 

A Public transit bus loop is located at Quinte Mall.  The bus loop is off of Bell Blvd. & enters the centre parking lot near entrance 3 (Sport Chek)

Everyone is welcome at Quinte Mall

Quinte Mall is committed to excellence in serving all customers and offers an environment that is wheelchair accessible and walker friendly. We recognize that while our programs provide a useful service to many of our visitors, they may not meet the needs of all of our visitors as many may have specific requirements. Whenever it is safe to do so, any visitor who requires a piece of equipment, or service animal, to accommodate a disability may bring their equipment or animal to Quinte Mall with them.

We are continuously making strides to improve. If you have concerns or questions about our accessibility, or the equipment available from our Guest Services, we encourage you to contact Coralie Jacobs, Marketing Manager at: [email protected] or by contacting our Guest Services desk at 613-968-3571.

Security

We have 24/7 security on site. If you have any concerns please visit our Security Office during all regular mall hours or call Security directly at 613-921-0771.